When Windows NT and the PC are still working properly the easiest way to make a Backup is the following: -------------------------------------------------------------------------------------------------------- Every machine with Windows NT was also provided with a 100 MB ZIP DISK 1) Start the PC pressing the Shift key and wait until the log on dialog appears 2) Then log no with the user name / password: Administrator / ********** (if you don't know the password, ask the Schlatter hotline) 3) Insert the ZIP DISK into the zip drive 4) Start the Windows NT Explorer 5) Copy the directory C:\PLS into the ZIP DISK ( Removable Disk ) 6) Send us the ZIP DISK