Helpdesk

With a service contract, you benefit from numerous addi­tional services that increase your system avail­abil­ity and oper­a­tional reli­a­bil­ity. 24Support offers you tele­phone support around the clock – 365 days a year. With Remote­Sup­port, many problems can be solved effi­ciently via remote main­te­nance without the need for a tech­ni­cian to be on site.

Thanks to Vision­Sup­port, you can share your concerns visually so that we see exactly what you see. Web­Backup also ensures secure storage of your machine and pro­duc­tion data to prevent data loss. The dash­board allows you to keep an eye on all relevant infor­ma­tion at all times – flexible, mobile and device-independent.