The existing eShop for spare parts and the integrated spare parts catalogue has become a very popular tool for our customers to help them identify, enquire about or order spare parts. Lots of customers have also used our digital solution to optimise their internal settlement processes and make them more efficient.
Other valuable customer benefits include the multiple languages of the site, the 24-hour availability, the increase in equipment availability and productivity, the reduction in downtimes, the direct access to our SAP documents (PDF) and generally more efficient and quicker processing from the initial enquiry to the delivery of the spare parts.
Due to the integrated spare parts catalogue, you can choose your plant in the simplest way, around the clock - worldwide.
A 2% discount when placing orders via the webshop
Free of charge
Available in multiple languages
24/7 availability of the service portal
Service portal including web shop and additional customer service features >> New
Continuous upgrading and development of the service portal >> New
Personal and password protected access
Cutting-edge user interface
Easy to use
Your own user management >> New
Initial overview: “My machinery”, open quotes, orders, invoices >> New
Integrated spare parts catalogue including an operating manual, electr. diagram, drawings and parts lists
Real-time data (prices, availability) regarding all transaction processes / documents
Browser-independent >> New
Optimised for use on mobile devices (smartphones, tablets, etc.) >> New
Easy import of excel files (CSV format)
Create your own order templates and notes
History of quotes, orders, deliveries and invoices